FAQ

Frequently Asked Questions (FAQ)

1. How long does shipping take?

Estimated delivery times:

Shipping times may vary depending on your location and courier service availability.

2. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can use it to track your order status anytime.

3. Do you offer Cash on Delivery (COD)?

Cash on Delivery availability depends on your location and the products ordered. If COD is available, it will appear during checkout.

4. Can I cancel my order?

Yes, orders can be canceled before they are shipped. Once dispatched, cancellations are no longer possible.

5. What is your return policy?

We accept eligible returns within 7 days of delivery. Products must be unused and in original condition with tags and packaging intact.

For complete details, please visit our Return & Refund Policy page.

6. What should I do if I receive a damaged or wrong item?

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item and packaging.

7. How do I choose the correct size?

We recommend checking the size chart available on each product page before placing your order.

If you are unsure, feel free to contact us for assistance.

8. Do you ship internationally?

Yes, we ship to selected international locations. Shipping availability and delivery times may vary by country.

9. Are your products good quality?

Yes. At TrendUrb, we focus on comfortable fabrics, premium prints, and modern oversized fits designed for everyday wear.

10. How can I contact TrendUrb?

You can reach us anytime through:

Email:
Website: TrendUrb

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